Caregivers may provide light housekeeping, transportation, meal preparation, medication monitoring, personal care and supervision, incontinence care, and assistance with ambulation and transfers.
Light housekeeping includes cleaning and maintaining the living areas, washing dishes, Client's personal laundry, and changing linens. It would not include moving furniture, washing windows, scrubbing or waxing floors, scouring toilets, tubs and sinks, and shampooing carpets.
The Caregiver may clean up after an indoor pet for an extra fee but will not clean up after an outside pet. Any pet care that can be serviced out should be.
The Caregiver should only make or receive calls while on duty if it is work related or an emergency. You should also place a block on your phone for long distance and toll calls to protect yourself from unauthorized charges. Our caregivers clock in and out using your home phone number as a means to verify their working hours, this call is toll free and at no charge to you.
The Caregiver clocks into our timeclock system by phone at the start and end of every shift. Our offices verify each shift daily. Statements will be generated from the Service Records and mailed weekly on Wednesday.
Due to changes in the level of care and scope of work, ApexCare or the Client may change the agreement or rate, subject to mutual agreement, with 2 days written notice.
You should immediately report the incident to ApexCare. We carry Worker's Compensation Insurance to cover work related injuries.
Apex Care is bonded for employee dishonesty and carries liability insurance. As a wise precaution you should always secure your valuables, make sure you list your valuables on your home owner's insurance, and remember to never give gifts or loans to caregivers. ApexCare is not responsible for the return or repayment of any loans or gifts given willingly by the Client.
You will be charged for all of the hours you require the Caregiver to work. If you require to work on a National then Holiday pay is 1.5 times the regular pay.
Labor laws state that the sleeping quarters should be occupied alone. A separate bedroom is preferred but a room that has been sectioned off is acceptable as long as privacy is offered. Clean linens should be provided.
Caregivers working an hourly shift of more than 5 hours are entitled to a 30-minute meal break and for every 4 hour of work, a 10-minute break is allowed. In addition, a live-in Caregiver should have 8 hours of sleep and two 30-minute meal breaks.
Meals should be provided for Caregivers working longer than a 12 hour shift. Labor laws state that the meals must be nutritious and balanced. The rate you pay for a live-in shift is reduced because there is a credit amount factored in for three meals per day. Caregivers should purchase their own snacks.
You should first check with ApexCare to see if the other Caregiver is authorized to work for us. Hiring someone that has not been screened or authorized by ApexCare would cause you to be responsible for all taxes, Worker's Compensation Insurance and assume the full liability of an employer. ApexCare will not be responsible for any unauthorized Caregivers.
Our teams make regular "drop by" and scheduled visits and calls to see how the case is going as well as make observations of the Client's condition and caregiver's job.
You can call us toll free anytime, 24 hours a day, 7 days a week at (877) 916-9111, or e-mail us at care@ApexCare.com